Create healthcare documents recipients can verify.
Certicare helps providers generate professional work, leave, accommodation, and related documentation, keep an issuance record, and route written verification requests.
What issuing a document looks like
The provider portal, an issuance record, and a document it produced. Same patient, same record ID, start to finish. Forms you upload get the same treatment.
Fill in the letter
Choose the document type and the wording appears, ready for you to edit. Your name, credentials, and practice details are already set from onboarding, so there is no letterhead to rebuild and no formatting to redo.
Issue it, and it goes on record
The issuance is logged the moment you submit, and the document gets its own record ID. That record is what a later verification request is checked against, which is what lets us answer a recipient without calling you.
Deliver the finished PDF
The PDF lands in your email on your own letterhead. The record ID and the written-verification route are printed in the footer, so whoever receives it knows exactly where to write instead of phoning your office.
Built for the clinicians who write the paperwork
Independent clinicians
Issue polished, consistent letters in minutes instead of rebuilding each one from a word-processor template, and stop fielding verification calls between patients.
Telehealth practices
Give remote encounters documentation that stands on its own: every document carries a record ID and a clear written-verification route recipients can use.
Clinical groups
Standardize document language and letterhead across your providers, and keep one searchable issuance record for the whole practice.
Less administrative drag on every document you issue
Consistent, professional documents
Every letter follows the same clean structure and letterhead. Formatting stops drifting between documents, and between providers.
A reliable issuance record
Each document is logged when it is issued. When a question arrives later, the record of what was issued, when, and to whom is already there.
Fewer verification phone calls
Recipients are directed to a written verification route instead of your phone line. Requests are reviewed and answered in writing.
Three steps from sign-up to verified documents
Establish your provider profile
Set up your practice identity, credentials, and letterhead once. Identity and credential review is part of onboarding.
Create and issue a document
Generate the document, review it, and issue it to your patient. The issuance is recorded automatically.
Route verification through Certicare
When an employer or school asks, they submit a written request. A clinician reviews it and confirms issuance and record match in writing.
The documents your patients ask for
Certicare writes the letters on your own letterhead. For an employer or insurer form, you complete and sign it as usual, then upload it and Certicare records and verifies it the same way. What the platform produces →
Need to verify a document?
Certicare provides written verification of documents issued through the platform. A Certicare clinician reviews each request. Nothing is released automatically, and no verification is provided by phone.
What to submit
- A readable copy of all pages of the document
- Your name, job title, and organization
- One specific question about the document
What verification covers
- Confirmation that the document was issued
- Confirmation that it matches our record
- Additional medical information may require the patient's signed authorization
What Certicare does, and what stays with the provider
Providers keep clinical judgment
Every clinical decision belongs to the treating provider: whether to issue a document, and what it says. Certicare is the documentation and verification layer, not the clinician.
Verification has a defined scope
Certicare confirms issuance and record match. It does not guarantee acceptance by an employer or school, and it does not disclose medical information automatically.
Recipients make the final call
Certicare is independent of employers, agencies, unions, and insurers. What a recipient does with a verified document is their decision.
How patient information is protected: HIPAA, BAAs, and our subprocessors →
Simple pricing for practices of every size
Letters and registered forms both count toward the monthly allowance. Every plan starts with a 14-day free trial, no card required. Cancel anytime. See full pricing and features →